Do I need a referral from my doctor?
If you have a private health fund or paying out of pocket, you DO NOT need a referral to see a dietitian.
If you have a DVA gold or white (condition-specific) card, you will need to get your GP to complete a D0904 – DVA request/referral form and send it to us prior to your consult.
If you wish to claim rebate from Medicare, you NEED to get a Chronic Disease Management Care Plan* or Eating Disorder Plan from your GP.
Chronic Disease Management Plan will provide you with 5 subsidised dietitian consultations per year.
Eating Disorder Plan will provide you with 20 subsidised dietitian consultations per year
Patients under either plan are entitled to a Medicare rebate of $55.10 for each consultation.
*Consult your GP to ensure you meet the criteria for the care plan
Can I do the consultation at my home or work place?
Yes, we provide telehealth and home visits.
For telehealth, we can either provide the consultation via online video call or a telephone call.
We are available to conduct home visits within 30km of Nundah, Brisbane, QLD. No extra charge is required if you are within 10km of Nundah, Brisbane. A travel fee of $40 applies for home visits >10km of Nundah.
When do I pay?
Full payment is required prior to the start of telehealth consults, or on the day of in-person consults.
We accept bank transfer, and online credit card payments.
Do you bulk-bill? How do I claim my rebate?
For telehealth and home-visit consultations, we do not bulk bill, however, we can provide you with an invoice after your consultation, and you can easily claim your rebate online via Medicare or your health fund.
If you have a DVA gold card or white card (conditions apply), we provide bulk-billing and there will be no out-of-pocket cost to you.
I am an NDIS participant, what do I need to know?
We provide in-home consultations for self-managed and plan-managed NDIS participants.
A dietitian can offer assistance under the following support categories:
- Therapeutic Supports: Improved Health and Well Being
- Therapeutic Supports: Assistance with Daily Life
- Therapeutic Supports: Improved Daily Living Skills
These categories can be funded under the capacity building and core support budgets.
An invoice will be sent to you or your plan manager after your consultation.
60-minute dietetic consultation: AUD$193.99
Travel fee: AUD$0.85 per KM of one-way travel
What if I have to cancel my appointment?
Please let us know 24 hours before your appointment if you wish to cancel or reschedule. We reserve the right to bill or directly charge your credit card for the full consultation fee if we were notified in less than 24 hours.
We understand that there may be difficult, unforeseen circumstances. We will exercise our discretion in such cases.